COMPREHENSIVE STMS

The ticket management system at Protégé Global combines all the tools that are necessary to assure seamless and efficient analysis of customer inquiries. The more you automate your service reps, the more it can focus on what is primary, thus creating customer relationships that are beyond exceptional. Our support ticketing system enables you to get your processes automated so that they are best managed via system driven resources, so you and your service team focuses on engaging customers and helping them to get the most out of your product or brand.

Our Major Features,

bullet-pointEmail Integration

bullet-pointTicket Automation & Workflows

bullet-pointCustomized Ticket Page

bullet-pointCustom Properties, Statuses & Fields

bullet-pointTicket Collision Prevention

bullet-pointConnected Tickets

bullet-pointMobile Agent Tools

bullet-pointGlobal Search